Privacy Policy

1. Introduction

Linqry ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening and link management service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password
• Profile Information: Optional profile details you choose to provide
• Payment Information: Processed securely through Paddle (we do not store full payment card details)
• Links and Content: URLs you shorten, custom slugs, and associated metadata

2.2 Automatically Collected Information

• Analytics Data: Click counts, geographic location (country/city), device type, browser, referrer
• Usage Data: Features used, pages visited, time spent on service
• Technical Data: IP address, device identifiers, cookies
• QR Code Scans: Scan timestamps, locations, and device information

2.3 Information from Third Parties

We may receive information about you from third-party authentication providers (e.g., Google, GitHub) if you choose to sign in using those services.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process your transactions and manage subscriptions
• Generate analytics and insights about link performance
• Send service-related notifications and updates
• Respond to your inquiries and provide customer support
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Improve user experience and develop new features

4. Data Sharing and Disclosure

4.1 Service Providers

We share data with trusted third-party service providers who assist us in operating our Service:

• Paddle: Payment processing and subscription management
• Supabase: Database hosting and authentication
• Vercel/Netlify: Application hosting and deployment

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns and improve our Service
• Track link clicks and analytics

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations:

• Account Data: Until you delete your account, plus 30 days backup retention
• Analytics Data: Aggregated data may be retained indefinitely
• Transaction Records: Retained for 7 years for tax and legal compliance
• Shortened Links: Retained while your account is active

8. Your Rights and Choices

8.1 Access and Portability

You can access and export your data through your account dashboard.

8.2 Correction and Updates

You can update your account information at any time through your profile settings.

8.3 Deletion

You can delete your account and associated data at any time. Note that some information may be retained in backups for up to 30 days.

8.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any promotional email.

8.5 GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: linqry@futuregensystems.com

Data Protection Officer: linqry@futuregensystems.com